Case Study
Client: Capital Drilling
Presenter: William Ward, Operations Manager, East Africa
“Moving from our old system to Krux has seen a far more streamlined approach. The data is cleaner, it’s approved, the client signs it off, and you can move on to the next day. And our project managers can focus on those jobs that ultimately generate extra revenue.”
— William Ward, Capital Drilling
Challenge
Before adopting Krux, Capital Drilling faced significant operational challenges stemming from fragmented systems and inconsistent data entry. The company relied on multiple platforms, which led to frequent human errors—such as incorrect names, misplaced characters, and formatting inconsistencies—that disrupted data integrity. These issues had a cascading effect, complicating data tracking, delaying invoicing, and ultimately impacting payment cycles and operational efficiency.
One of the most pressing concerns was the time spent by project managers manually cleaning and reconciling data. This not only diverted attention from core operational tasks but also introduced delays and frustrations across teams.
With the implementation of Krux, Capital Drilling experienced a transformative shift. The platform introduced a streamlined, user-friendly interface that standardized data entry through dropdown selections and validation checks. This ensured that only clean, accurate data could progress through each stage of the workflow. The system’s live tracking capabilities empowered managers with real-time insights, enabling faster, more informed decision-making and proactive issue resolution.
Krux has not only reduced administrative overhead but also enhanced confidence in operational data, allowing project managers to focus on strategic tasks and field operations. The result is a more agile, data-driven organization poised for continued growth and efficiency.
Results
- Elimination of Data Entry Errors for improved data integrity: Standardized drop-down selections and validation checks reduced human errors like incorrect names, extra spaces, and character mismatches. Accurate data entry from the start eliminated cascading issues in tracking, reporting, and invoicing.
- Faster Invoicing and Payments: Clean data reduced delays in invoice processing and payment cycles.
- Operational Efficiency: Project managers now spend less time cleaning data and more time focusing on field operation tasks such as training and operational enhancements.
- Real-Time Decision Making: Live tracking data enables immediate insights into operational performance, allowing for timely interventions and informed decisions.
- Increased Confidence in Data: Reliable, up-to-date information enhances trust in reporting and operational oversight.